Mission Mpower's vision is to be the “Next Generation Services Provider” aligning business and operations support systems to business needs and deliver rapid returns on investment.

OUR OBJECTIVES - High quality business results

We enable business readiness by assuming responsibility and accountability for transforming business requirements into technical IT requirements for IT and certifying IT configured solutions are working correctly and ensuring the business is benefitting.

OPTIMAL USE OF STAFF RESOURCES

We leverage our many-shore operations capability to realize economies of scale in resource management including human resources (subject matter experts, analysts, developers and testers) and infrastructure resources (facilities and tool sets). Our subject matter experts have significant experience and knowledge of business operations and systems architecture to provide relief support to the business unit in carrying out their day-to-day tasks.

LOWER COST, LOWER RISK OF IMPLEMENTATION

We provide business delegates (subject matter experts and analysts) to guide the IT/development teams to interpret business objectives and requirements during the “Design” and “Build” phases. Further, our many-shore based test resources carry out comprehensive “End-to-End” testing of the configured solutions thereby facilitating the Readiness Certification.

ELIMINATION OF LOW VALUE-ADDED ACTIVITIES

Our operations model aims at streamlining our delivery processes, supporting tools and resources to furnish deliverables with savings in time and cost and improvements in quality.

BUSINESS PROCESS OUTSOURCING ENTITIES (BPOS)

•                     A majority of the Off-shore BPOs are human resources intensive and have been using legacy infrastructure platforms

•                     A majority of the BPOs are “Help Desk” and Telemarketing focused operations

•                     In most developing countries the Human resource costs have been increasing at the rate of 20-30%

•                     Mission Mpower provides Program Managers and Team Leaders with proven hands-on implementation experience

•                     Mission Mpower provides Business Systems Analysts with 5-8 years of Industry Experience for Requirements Modeling

•                     Modeling team works on-site with the client Business and IT teams

•                     Modeling is based on best practices and tool kits (ProVision, Doors, Rational Suite)

•                     Mission Mpower provides Technical Architects and Developers with experience in J2EE, Java and Web Services

•                     Configuration and Integration teams utilize rapid application development methodology and tool kits.

•                     Mission Mpower provides experienced Testers and Test Managers with skills in both manual and automated testing

•                     Mission Mpower provides System Administrators, DBAs, Configuration Management specialists and Help Desk staff for Application Management Services

•                     Testing and Application Management services are based on Automated tool kits such as Rational Suite and Mercury Interactive

•                     Mission Mpower utilizes its Many-Shore facilities for Development, Testing and Applications management services.